Social wayfinding in complex environments

Achieving a Lean Wayfinding System in Complex Hospital Environments: Design and Through-life Management

Complex products, such as buildings and other infrastructure, should aim to provide value to the customer over all stages of the product life-cycle. This paper considers some of the challenges associated with maximising customer value when designing, producing, implementing and maintaining a wayfinding system for complex hospital environments. The hypothesis of this paper is that the tri-partit...

Implementing an augmented reality-enabled wayfinding system through studying user experience and requirements in complex environments

Background: Wayfinding is an exceedingly complicated cognitive process, especially in complex environments such as hospitals, shopping centers and airports. Inhabitants of such large environments can become lost very easily if they are unfamiliar with the environment. Although they may eventually be able to discover the route to a specific destination, interacting with conventional wayfinding a...

Improving Wayfinding in Old and Complex Hospital Environments

Providing other people's trails for navigation assistance in physical environments

Asking other people the way has always been a widespread social wayfinding technique. In recent years wayfinding in unknown spatial environments has increasingly been supported by electronic navigation assistants. However, the social aspects of wayfinding, such as using other peoples’ experiences, have widely been ignored in the context of electronic navigation systems. In electronic environmen...

Using other People’s Trails for Navigation Assistance

Asking other people the way has always been a widespread social wayfinding technique. In recent years wayfinding in unknown spatial environments has increasingly been supported by electronic navigation assistants. However, the social aspects of wayfinding, such as using other peoples’ experiences, have widely been ignored in the context of electronic navigation systems. In electronic environmen...